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Mercedes-Benz says its High-Power Charging network has reached 100 locations across 28 U.S. states and British Columbia, with nearly 1,000 charging ports. The network launched in November 2023; the company also reports that more than 245,000 customers have charged at its stations and that first-time session success now exceeds 90%.
Mercedes-Benz says its High-Power Charging network has reached 100 locations in North America, three years after launching in the United States. The network spans 28 U.S. states and British Columbia and has nearly 1,000 charging ports, expanding the company’s fast-charging option for drivers as more new electric vehicles use the NACS connector.
The network debuted in November 2023 with a limited number of locations and has since grown to 100 sites, according to the company figures reported by InsideEVs. Mercedes-Benz says more than 245,000 customers have charged at its stations during the network’s first three years. The figure is a cumulative customer count; the report does not specify whether it represents unique customers or charging sessions.
Mercedes-Benz says its chargers can provide up to 400 kilowatts of power. Most locations have both CCS and NACS connectors, while 3% of sites have CCS connectors only, according to the report. Vehicles with a different connector standard may also use an adapter, though compatibility and charging performance depend on the vehicle and equipment.
The company reports that its network’s first-time success rate—sessions that begin successfully on the first attempt—has risen from about 84% in 2023 to more than 90%. Mercedes has described this measure as a guiding priority. The report also says the network maintains near-perfect uptime, but provides no precise uptime percentage, measurement period or methodology, so that description remains a company claim rather than an independently quantified comparison.
More Fast-Charging Options for Drivers
Reaching 100 sites gives EV drivers another charging network to factor into trip planning, particularly in the 28 states where Mercedes-Benz has locations. The near-1,000-port total is a measure of the network’s installed footprint, not a guarantee that every port is available at any given moment. Site distribution, charging reliability and access to compatible connectors all affect how useful that footprint is on the road.
The reported improvement in first-time session success speaks to a practical concern for drivers: whether a charging session starts without repeated attempts or troubleshooting. Mercedes-Benz says the rate is now above 90%, compared with roughly 84% at launch. The company has not supplied detailed independent data in the source report, so readers should treat these figures as operator-reported performance rather than a direct comparison with competing networks.
Connector availability also matters as automakers increasingly adopt NACS. Mercedes-Benz says most of its sites offer both NACS and CCS, potentially allowing more vehicles to plug in directly. The network’s continued expansion in North America is also distinct from the company’s reported decision to sell its European charging network; the U.S. and Canadian operation remains active, according to the report.
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Three Years of Network Growth
Mercedes-Benz High-Power Charging began operating in the United States in November 2023. The company’s North American network has since grown to sites in the United States and British Columbia. Chargers are typically located at or near premium shopping destinations, according to InsideEVs, rather than being described as evenly distributed across highways or communities.
The sites use 400-kilowatt dispensers supplied by ChargePoint or Alpitronic, the report says. Site sizes vary: the largest identified location has 20 stalls in Orlando, Florida, while sites in Conyers, Georgia, and Red Bluff, California, have four stalls each. These examples show that the headline count of locations does not mean every site offers the same number of charging stalls.
Drivers can pay using a credit card, charging apps, an RFID card issued through Mercedes-Benz dealers or Plug & Charge, according to the report. Prices vary by location, from $0.35 to $0.60 per kilowatt-hour. A temporary $25 pre-authorization is held to check available funds; after charging, the driver is billed for energy used and the remaining hold is released.
“The first-time success rate has become the company’s “guiding star.””
— Mercedes-Benz, as quoted in the InsideEVs report
Performance Data Still Limited
The report does not provide a complete site-by-site list, a precise current uptime percentage or details on how uptime and first-time success are measured. It also does not say how often the reported 245,000 customers used the network, or whether that total counts unique individuals. Those gaps limit comparisons with other charging providers.
Mercedes-Benz’s stated growth milestone does not establish how many new locations are planned, where they may open, or when the network could reach its next target. The report also gives a price range rather than prices for each location. Individual drivers should check current station listings and pricing before a trip, since availability, rates and connector options can vary by site.
New Leadership and Expansion Plans
Mercedes-Benz High-Power Charging North America appointed Madeline Ebert as CEO last month, according to the report. The source does not describe her plans for the network or announce a new construction schedule. The appointment is a management development, not confirmation of a specific expansion commitment.
For now, the next measurable developments will be any new site openings and updated figures on network size and performance. Drivers can check Mercedes-Benz charging tools or other station listings for current locations, connector availability and prices. The company has not stated in the source material when it expects to add further locations or ports.
Key Questions
How large is the Mercedes-Benz charging network?
Mercedes-Benz says it has 100 locations in North America and nearly 1,000 ports, spanning 28 U.S. states and British Columbia.
How fast can the network’s chargers charge?
The company says its chargers can deliver up to 400 kilowatts. The actual charging rate depends on factors including the vehicle, battery and charging conditions.
Can vehicles with NACS and CCS connectors use the sites?
Mercedes-Benz says most locations have both NACS and CCS connectors; 3% have CCS only. The report says adapters can also allow some vehicles to use stations with the other connector standard.
How much does charging cost?
The reported price range is $0.35 to $0.60 per kilowatt-hour, depending on location. A temporary $25 authorization hold is applied, then the driver is charged for the energy used and the remaining amount is released.
Has Mercedes-Benz announced more U.S. locations?
The source report does not give a future construction target or timetable. It says the network has reached 100 sites and notes the recent appointment of Madeline Ebert as North American CEO.
Source: insideevs.com
